Commercial Services: Managed Service Provider (MSP) to supply Children’s Social Care CAST teams the Children’s Services department of Hampshire County Council

UK-West Malling: Welfare services for children and young people.
Section I: Contracting Authority
      I.1) Name and addresses
             Connect2Hampshire
             1 Abbey Wood Road, Kings Hill, West Malling, ME19 4YT, United Kingdom
             Tel. +44 8081685808, Email: csgprocurement@csltd.org.uk
             Main Address: https://www.commercialservices.org.uk/
             NUTS Code: UK
      I.2) Joint procurement
      The contract involves joint procurement: No.
      In the case of joint procurement involving different countries, state applicable national procurement law: Not provided       
      The contract is awarded by a central purchasing body: No.
      I.3) Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.delta-esourcing.com/tenders/UK-UK-West-Malling:-Welfare-services-for-children-and-young-people./6FWF2N4NWR
      Additional information can be obtained from: the abovementioned address
      Tenders or requests to participate must be sent to the abovementioned address       
      Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: Not provided
      I.4) Type of the contracting authority
            Body governed by public law
      I.5) Main activity
            General public services

Section II: Object
II.1) Scope of the procurement
      II.1.1) Title: Managed Service Provider (MSP) to supply Children’s Social Care CAST teams the Children’s Services department of Hampshire County Council       
      Reference Number: Y25010
      II.1.2) Main CPV Code:
      85311300 - Welfare services for children and young people.

      II.1.3) Type of contract: SERVICES
      II.1.4) Short description: A Managed Service Provider (MSP) to supply five Children’s Social Care Family Help teams for the Children’s Services department to use in five districts across the county. The number of teams could be increased or reduced over the term of the contract, subject to separate agreement with the supplier.You will be required to have Three teams consisting of 28 workers in the following districts, these will be available, fully compliant and ready to be deployed from the start date of the contract (1st February 2025), without the need of additional recruitment campaigns.
Hart and Rushmoor
Team 1 – 1 Team Manager, 1 Assistant Team Manager, 7 QSW’s
Team 2 – 1 Team Manager, 1 Assistant Team Manager, 7 QSW’s
Team 3 Basingstoke - 1 Team Manager, 1 Assistant Team Manager, 7 QSW’s
Plus 1 project support across the three teams
This will be equivalent to the following caseload
Assistant Team Manager, maximum of 10 cases
QSW – Maximum of 20 Cases
Total caseload – 450
MSP will provide senior management, that will be responsible for audit all the children’s files and will record management oversight including SMART actions. The purpose of this is to ensure management grip for when the Social Workers start and to ensure they have guidance and direction.
Please see ITT for full information.       
      II.1.5) Estimated total value:
      Value excluding VAT: 16,000,000       
      Currency: GBP
      II.1.6) Information about lots:
      This contract is divided into lots: No       
   
II.2) Description
      
      II.2.2) Additional CPV codes:
      85311300 - Welfare services for children and young people.
      85000000 - Health and social work services.
      
      II.2.3) Place of performance:
      UK UNITED KINGDOM
      
      II.2.4) Description of procurement: A Managed Service Provider (MSP) to supply five Children’s Social Care Family Help teams for the Children’s Services department to use in five districts across the county. The number of teams could be increased or reduced over the term of the contract, subject to separate agreement with the supplier.You will be required to have Three teams consisting of 28 workers in the following districts, these will be available, fully compliant and ready to be deployed from the start date of the contract (1st February 2025), without the need of additional recruitment campaigns.
Hart and Rushmoor
Team 1 – 1 Team Manager, 1 Assistant Team Manager, 7 QSW’s
Team 2 – 1 Team Manager, 1 Assistant Team Manager, 7 QSW’s
Team 3 Basingstoke - 1 Team Manager, 1 Assistant Team Manager, 7 QSW’s
Plus 1 project support across the three teams
This will be equivalent to the following caseload
Assistant Team Manager, maximum of 10 cases
QSW – Maximum of 20 Cases
Total caseload – 450
MSP will provide senior management, that will be responsible for audit all the children’s files and will record management oversight including SMART actions. The purpose of this is to ensure management grip for when the Social Workers start and to ensure they have guidance and direction.
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 16,000,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 60       
      This contract is subject to renewal: No       
      Description of renewals: Not provided
      
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: Not provided       


Section III: Legal, Economic, Financial And Technical Information
   III.1) Conditions for participation
      III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
      List and brief description of conditions:          
      Not Provided       
      III.1.2) Economic and financial standing       
      List and brief description of selection criteria:       
      Not Provided    
      Minimum level(s) of standards possibly required (if applicable) :       
      Not Provided    
      III.1.3) Technical and professional ability
      List and brief description of selection criteria:       
      Not Provided      
      Minimum level(s) of standards possibly required (if applicable) :          
      Not Provided   
      III.1.5) Information about reserved contracts (if applicable)   
      The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No       
      The execution of the contract is restricted to the framework of sheltered employment programmes: No    
      
   III.2) Conditions related to the contract
      III.2.1) Information about a particular profession    
      Reference to the relevant law, regulation or administrative provision:          
      Not Provided    
      III.2.2) Contract performance conditions          
      Not Provided          
      III.2.3) Information about staff responsible for the performance of the contract
      Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: No

Section IV: Procedure
   IV.1) Description OPEN
      IV.1.1) Type of procedure: Open   
   
   IV.1.3) Information about a framework agreement or a dynamic purchasing system    
         The procurement involves the establishment of a framework agreement - NO    
         In the case of framework agreements justification for any duration exceeding 4 years: Not Provided    
   
   
   IV.1.6) Information about electronic auction:
      An electronic auction will be used: No
      Additional information about electronic auction: Not provided
   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: No       
   IV.2) Administrative information
      IV.2.1) Previous publication concerning this procedure:
         Notice number in the OJ S: Not provided       
      IV.2.2) Time limit for receipt of tenders or requests to participate
       Date: 08/11/2024 Time: 14:00
            
      IV.2.4) Languages in which tenders or requests to participate may be submitted: English,       
      IV.2.6) Minimum time frame during which the tenderer must maintain the tender:
         Duration in month(s): 60
      
      IV.2.7) Conditions for opening of tenders:
         Date: 08/11/2024
         Time: 14:15
      

Section VI: Complementary Information
   VI.1) Information about recurrence
   This is a recurrent procurement: No    
   Estimated timing for further notices to be published: Not provided
   VI.2) Information about electronic workflows
   Electronic ordering will be used No       
   Electronic invoicing will be accepted No       
   Electronic payment will be used No       
   VI.3) Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://csg.delta-esourcing.com/tenders/UK-UK-West-Malling:-Welfare-services-for-children-and-young-people./6FWF2N4NWR

To respond to this opportunity, please click here:
https://csg.delta-esourcing.com/respond/6FWF2N4NWR
   VI.4) Procedures for review
   VI.4.1) Review body:
             The High Court
       London, United Kingdom
   VI.4.2) Body responsible for mediation procedures:
Not provided
   VI.4.3) Review procedure
   Precise information on deadline(s) for review procedures:    
    Not Provided    
   VI.4.4) Service from which information about the lodging of appeals may be obtained:
Not provided
   VI.5) Date Of Dispatch Of This Notice: 03/10/2024

Annex A