Commercial Services: Supply of Insurance Services

  Commercial Services is using Delta eSourcing to run this tender exercise

Notice Summary
Title: Supply of Insurance Services
Notice type: Contract Notice
Authority: Commercial Services
Nature of contract: Services
Procedure: Open
Short Description: LOT 1 – Insurance Providers with Claims Handling and Associated Services LOT 2 – Insurance Brokerage with Claims Handling and Associated Services Both LOTs will cover the provision of a range of insurances and protection including, but not limited to, the following areas:  •Business and student travel (including overseas travel)  •Computer equipment (fixed or portable)  •Contract works for building projects  •Cyber insurance •Employers liability •Employment practices liability  •Engineering insurance •Health insurance •Hirers liability  •Life insurance •Legal expenses  •Liability insurance  •Libel and slander  •Loss due to employee dishonesty or crime by third parties  •Motor vehicles  •Motor occasional business use  •Personal accident  •Professional indemnity  •Property and construction •Property damage including glass, money, refrigerated/frozen food and goods in transit  •Public and products liability  •Statutory plant inspection services
Published: 13/11/2023 11:15
Please note that the deadline for response to this opportunity has passed. However, you can still register or log-into the Delta eSourcing solution to prepare your Supplier Profile for future opportunities.

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UK-West Malling: Insurance services.
Section I: Contracting Authority
      I.1) Name and addresses
             Kent County Council (t/a KCS Procurement Services)
             1 Abbey Wood Road, Kings Hill, West Malling, ME19 4YT, United Kingdom
             Tel. +44 8081685808, Email: Tamara.Stevens@csltd.org.uk
             Main Address: https://www.commercialservices.org.uk
             NUTS Code: UK
      I.2) Joint procurement
      The contract involves joint procurement: No.
      In the case of joint procurement involving different countries, state applicable national procurement law: Not provided       
      The contract is awarded by a central purchasing body: Yes.
      I.3) Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.delta-esourcing.com/tenders/UK-UK-West-Malling:-Insurance-services./ES2XT43TE9
      Additional information can be obtained from: the abovementioned address
      Tenders or requests to participate must be sent to the abovementioned address       
      Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: Not provided
      I.4) Type of the contracting authority
            Regional or local authority
      I.5) Main activity
            General public services

Section II: Object
II.1) Scope of the procurement
      II.1.1) Title: Supply of Insurance Services       
      Reference Number: Y23069
      II.1.2) Main CPV Code:
      66510000 - Insurance services.

      II.1.3) Type of contract: SERVICES
      II.1.4) Short description: LOT 1 – Insurance Providers with Claims Handling and Associated Services
LOT 2 – Insurance Brokerage with Claims Handling and Associated Services
Both LOTs will cover the provision of a range of insurances and protection including, but not limited to, the following areas: 
•Business and student travel (including overseas travel) 
•Computer equipment (fixed or portable) 
•Contract works for building projects 
•Cyber insurance
•Employers liability
•Employment practices liability 
•Engineering insurance
•Health insurance
•Hirers liability 
•Life insurance
•Legal expenses 
•Liability insurance 
•Libel and slander 
•Loss due to employee dishonesty or crime by third parties 
•Motor vehicles 
•Motor occasional business use 
•Personal accident 
•Professional indemnity 
•Property and construction
•Property damage including glass, money, refrigerated/frozen food and goods in transit 
•Public and products liability 
•Statutory plant inspection services       
      II.1.5) Estimated total value:
      Value excluding VAT: 500,000,000       
      Currency: GBP
      II.1.6) Information about lots:
      This contract is divided into lots: Yes       
      Tenders may be submitted for: All lots
      Maximum number of lots that may be awarded to one tenderer: Not provided
      The contracting authority reserves the right to award contracts combining the following lots or groups of lots: Not provided

II.2) Description
II.2) Description Lot No. 1
      
      II.2.1) Title: Insurance Providers with Claims Handling and Associated Services       
      Lot No: 1       
      II.2.2) Additional CPV codes:
      66510000 - Insurance services.
      
      II.2.3) Place of performance:
      UK UNITED KINGDOM
      
      II.2.4) Description of procurement: LOT 1 – Insurance Providers with Claims Handling and Associated Services
LOT 1 is for Insurance Providers and covers:

Claims Handling
This is a provision for compensation claims handling and may include, but is not limited to:
•Employers liability
•Property loss and damage
•Public liability
•Third party vehicle claims
•Uninsured loss recovery

Associated Services may extend beyond the scope of the Services purchased and may include, but is not limited to:
•End user support
•Integration
•Project management
•Service desk
•Training and consultancy
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 250,000,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 48       
      This contract is subject to renewal: No       
      Description of renewals: Not provided
      
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: All Public Bodies will have access to this Framework Agreement with the agreement with the Contracting Authority. Those organisations who wish to access this Framework Agreement are detailed in the Invitation to Tender document.       
II.2) Description Lot No. 2
      
      II.2.1) Title: Insurance Brokerage with Claims Handling and Associated Services       
      Lot No: 2       
      II.2.2) Additional CPV codes:
      66518100 - Insurance brokerage services.
      
      II.2.3) Place of performance:
      UK UNITED KINGDOM
      
      II.2.4) Description of procurement: LOT 2 – Insurance Brokerage with Claims Handling and Associated Services
LOT 2 is for Insurance Brokers and will cover:

Claims Handling
This is a provision for compensation claims handling and may include, but is not limited to:
•Employers liability
•Property loss and damage
•Public liability
•Third party vehicle claims
•Uninsured loss recovery

Associated Services may extend beyond the scope of the Services purchased and may include, but is not limited to:
•End user support
•Integration
•Project management
•Service desk
•Training and consultancy
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 250,000,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 48       
      This contract is subject to renewal: No       
      Description of renewals: Not provided
      
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: All Public Bodies will have access to this Framework Agreement with the agreement with the Contracting Authority. Those organisations who wish to access this Framework Agreement are detailed in the Invitation to Tender document.       


Section III: Legal, Economic, Financial And Technical Information
   III.1) Conditions for participation
      III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
      List and brief description of conditions:          
      Not Provided       
      III.1.2) Economic and financial standing       
      List and brief description of selection criteria:       
      Not Provided    
      Minimum level(s) of standards possibly required (if applicable) :       
      Not Provided    
      III.1.3) Technical and professional ability
      List and brief description of selection criteria:       
      Not Provided      
      Minimum level(s) of standards possibly required (if applicable) :          
      Not Provided   
      III.1.5) Information about reserved contracts (if applicable)   
      The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No       
      The execution of the contract is restricted to the framework of sheltered employment programmes: No    
      
   III.2) Conditions related to the contract
      III.2.1) Information about a particular profession    
      Reference to the relevant law, regulation or administrative provision:          
      Not Provided    
      III.2.2) Contract performance conditions          
      Not Provided          
      III.2.3) Information about staff responsible for the performance of the contract
      Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: No

Section IV: Procedure
   IV.1) Description OPEN
      IV.1.1) Type of procedure: Open   
   
   IV.1.3) Information about a framework agreement or a dynamic purchasing system    
         The procurement involves the establishment of a framework agreement    
         Framework agreement with several operators       
         Envisaged maximum number of participants to the framework agreement:
Not Provided           
         In the case of framework agreements justification for any duration exceeding 4 years: Not Provided    
   
   
   IV.1.6) Information about electronic auction:
      An electronic auction will be used: No
      Additional information about electronic auction: Not provided
   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: No       
   IV.2) Administrative information
      IV.2.1) Previous publication concerning this procedure:
         Notice number in the OJ S: Not provided       
      IV.2.2) Time limit for receipt of tenders or requests to participate
       Date: 12/01/2024 Time: 14:00
            
      IV.2.4) Languages in which tenders or requests to participate may be submitted: English,       
      IV.2.6) Minimum time frame during which the tenderer must maintain the tender:
         Duration in month(s): 48
      
      IV.2.7) Conditions for opening of tenders:
         Date: 12/01/2024
         Time: 14:15
      

Section VI: Complementary Information
   VI.1) Information about recurrence
   This is a recurrent procurement: No    
   Estimated timing for further notices to be published: Not provided
   VI.2) Information about electronic workflows
   Electronic ordering will be used No       
   Electronic invoicing will be accepted No       
   Electronic payment will be used No       
   VI.3) Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
All public bodies will have access to this Framework Agreement with the agreement of the Contracting Authority. Those organisations who may wish to access this Framework Agreement will be members, Affiliates and associates ofthe CBC Group, local government authorities, the police service, the fire service, the NHS and NHS trusts, housing associations, third sector organisations, academic centres (including Academies), free schools, publicly funded organisations and publicly owned private companies, operating within the geographic boundaries of the United Kingdom, Channel Islands, Northern Ireland and Isle of Man. For additional information please see the Invitation to Tender document.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://csg.delta-esourcing.com/tenders/UK-UK-West-Malling:-Insurance-services./ES2XT43TE9

To respond to this opportunity, please click here:
https://csg.delta-esourcing.com/respond/ES2XT43TE9
   VI.4) Procedures for review
   VI.4.1) Review body:
             Commercial Services Kent Limited
       1 Abbey Wood Road, Kings Hill, West Malling, ME19 4YT, United Kingdom
       Tel. +44 8081685808, Email: Tamara.Stevens@csltd.org.uk
       Internet address: www.commercialservices.org.uk
   VI.4.2) Body responsible for mediation procedures:
             Commercial Services
          Procurement Services Group, 1 Abbey Wood Road, Kings Hill, West Malling, ME19 4YT, United Kingdom
          Tel. +44 8081685808, Email: Tamara.Stevens@csltd.org.uk
   VI.4.3) Review procedure
   Precise information on deadline(s) for review procedures:    
    Not Provided    
   VI.4.4) Service from which information about the lodging of appeals may be obtained:
Not provided
   VI.5) Date Of Dispatch Of This Notice: 13/11/2023

Annex A


View any Notice Addenda

Supply of Insurance Services

UK-West Malling: Insurance services.

Section I: Contracting authority/entity (as stated in the original notice)

I.1) Name and addresses
       Kent County Council (t/a KCS Procurement Services)
       1 Abbey Wood Road, Kings Hill, West Malling, ME19 4YT, United Kingdom
       Tel. +44 8081685808, Email: Tamara.Stevens@csltd.org.uk
       Main Address: https://www.commercialservices.org.uk
       NUTS Code: UK

Section II: Object (as stated in the original notice)

II.1) Scope of the procurement
   
   II.1.1) Title: Supply of Insurance Services      Reference number: Y23069      
   II.1.2) Main CPV code:
      66510000 - Insurance services.
   
   II.1.3) Type of contract: SERVICES   
   II.1.4) Short Description: LOT 1 – Insurance Providers with Claims Handling and Associated Services LOT 2 – Insurance Brokerage with Claims Handling and Associated Services Both LOTs will cover the provision of a range of insurances and protection including, but not limited to, the following areas:  •Business and student travel (including overseas travel)  •Computer equipment (fixed or portable)  •Contract works for building projects  •Cyber insurance •Employers liability •Employment practices liability  •Engineering insurance •Health insurance •Hirers liability  •Life insurance •Legal expenses  •Liability insurance  •Libel and slander  •Loss due to employee dishonesty or crime by third parties  •Motor vehicles  •Motor occasional business use  •Personal accident  •Professional indemnity  •Property and construction •Property damage including glass, money, refrigerated/frozen food and goods in transit  •Public and products liability  •Statutory plant inspection services

Section VI: Complementary information

V1.5) Date of dispatch of this notice: 07/12/2023

VI.6) Original notice reference:

   Notice Reference:    2023 - 621147   
   Notice number in OJ S:    2023/S 000 - 033433
   Date of dispatch of the original notice: 13/11/2023

Section VII: Changes

VII.1) Information to be changed or added

      VII.1.1) Reason for change: Modification of original information submitted by the contracting authority    
      
      VII.1.2) Text to be corrected in original notice No: 1
                                    
         Section Number: IV.2)          
         Place of text to be modified: IV.2.2) Time Limit for Receipt of tenders          
         Instead of:
         Date: 12/01/2024         
         Local Time: 14:00          
         Read:
         Date: 31/01/2024         
         Local Time: 14:00                   
   
VII.2) Other additional information: Amendment of Submission and Clarification Date
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://csg.delta-esourcing.com/tenders/UK-UK-West-Malling:-Insurance-services./ES2XT43TE9

To respond to this opportunity, please click here:
https://csg.delta-esourcing.com/respond/ES2XT43TE9



Supply of Insurance Services

UK-West Malling: Insurance services.

Section I: Contracting authority/entity (as stated in the original notice)

I.1) Name and addresses
       Kent County Council (t/a KCS Procurement Services)
       1 Abbey Wood Road, Kings Hill, West Malling, ME19 4YT, United Kingdom
       Tel. +44 8081685808, Email: Tamara.Stevens@csltd.org.uk
       Main Address: https://www.commercialservices.org.uk
       NUTS Code: UK

Section II: Object (as stated in the original notice)

II.1) Scope of the procurement
   
   II.1.1) Title: Supply of Insurance Services      Reference number: Y23069      
   II.1.2) Main CPV code:
      66510000 - Insurance services.
   
   II.1.3) Type of contract: SERVICES   
   II.1.4) Short Description: LOT 1 – Insurance Providers with Claims Handling and Associated Services LOT 2 – Insurance Brokerage with Claims Handling and Associated Services Both LOTs will cover the provision of a range of insurances and protection including, but not limited to, the following areas:  •Business and student travel (including overseas travel)  •Computer equipment (fixed or portable)  •Contract works for building projects  •Cyber insurance •Employers liability •Employment practices liability  •Engineering insurance •Health insurance •Hirers liability  •Life insurance •Legal expenses  •Liability insurance  •Libel and slander  •Loss due to employee dishonesty or crime by third parties  •Motor vehicles  •Motor occasional business use  •Personal accident  •Professional indemnity  •Property and construction •Property damage including glass, money, refrigerated/frozen food and goods in transit  •Public and products liability  •Statutory plant inspection services

Section VI: Complementary information

V1.5) Date of dispatch of this notice: 26/01/2024

VI.6) Original notice reference:

   Notice Reference:    2024 - 621147   
   Notice number in OJ S:    2023/S 000 - 033433
   Date of dispatch of the original notice: 13/11/2023

Section VII: Changes

VII.1) Information to be changed or added

      VII.1.1) Reason for change: Modification of original information submitted by the contracting authority    
      
      VII.1.2) Text to be corrected in original notice No: 1
                                    
         Section Number: IV.2          
         Place of text to be modified: IV.2.2) time limit for receipt of tenders          
         Instead of:
         Date: 31/01/2024         
         Local Time: 14:00          
         Read:
         Date: 26/01/2024         
         Local Time: 14:00                   
   
VII.2) Other additional information: This notice is to inform of the decision of the Authority to terminate this opportunity. No submissions will be accepted. Please do not attempt to respond to this notice as your response will not be answered
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://csg.delta-esourcing.com/tenders/UK-UK-West-Malling:-Insurance-services./ES2XT43TE9

To respond to this opportunity, please click here:
https://csg.delta-esourcing.com/respond/ES2XT43TE9


View Award Notice

UK-West Malling: Insurance services.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       Kent County Council (t/a KCS Procurement Services)
       1 Abbey Wood Road, Kings Hill, West Malling, ME19 4YT, United Kingdom
       Tel. +44 8081685808, Email: Tamara.Stevens@csltd.org.uk
       Main Address: https://www.commercialservices.org.uk
       NUTS Code: UK

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: Yes

   I.4)Type of the contracting authority:
      Regional or local authority

   I.5) Main activity:
      General public services

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: Supply of Insurance Services            
      Reference number: Y23069

      II.1.2) Main CPV code:
         66510000 - Insurance services.


      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: LOT 1 – Insurance Providers with Claims Handling and Associated Services LOT 2 – Insurance Brokerage with Claims Handling and Associated Services Both LOTs will cover the provision of a range of insurances and protection including, but not limited to, the following areas:  •Business and student travel (including overseas travel)  •Computer equipment (fixed or portable)  •Contract works for building projects  •Cyber insurance •Employers liability •Employment practices liability  •Engineering insurance •Health insurance •Hirers liability  •Life insurance •Legal expenses  •Liability insurance  •Libel and slander  •Loss due to employee dishonesty or crime by third parties  •Motor vehicles  •Motor occasional business use  •Personal accident  •Professional indemnity  •Property and construction •Property damage including glass, money, refrigerated/frozen food and goods in transit  •Public and products liability  •Statutory plant inspection services

      II.1.6) Information about lots
         This contract is divided into lots: Yes
            
            

   II.2) Description (lot no. 1)
   

      II.2.1) Title:Insurance Providers with Claims Handling and Associated Services   
      Lot No:1

      II.2.2) Additional CPV code(s):
            66510000 - Insurance services.


      II.2.3) Place of performance
      Nuts code:
      UK - UNITED KINGDOM
   
      Main site or place of performance:
      UNITED KINGDOM
             

      II.2.4) Description of the procurement: LOT 1 – Insurance Providers with Claims Handling and Associated Services LOT 1 is for Insurance Providers and covers: Claims Handling This is a provision for compensation claims handling and may include, but is not limited to: •Employers liability •Property loss and damage •Public liability •Third party vehicle claims •Uninsured loss recovery Associated Services may extend beyond the scope of the Services purchased and may include, but is not limited to: •End user support •Integration •Project management •Service desk •Training and consultancy

      II.2.5) Award criteria:
      Quality criterion - Name: Delivering the Framework Agreement / Weighting: 30
      Quality criterion - Name: Delivering the Service and Account Management / Weighting: 40
      Quality criterion - Name: Standards, Regulations and Policies / Weighting: 20
      Quality criterion - Name: Social Value / Weighting: 10
                  
      Cost criterion - Name: Price / Weighting: 0
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: Not Provided

   II.2) Description (lot no. 2)
   

      II.2.1) Title:Insurance Brokerage with Claims Handling and Associated Services   
      Lot No:2

      II.2.2) Additional CPV code(s):
            66518100 - Insurance brokerage services.


      II.2.3) Place of performance
      Nuts code:
      UK - UNITED KINGDOM
   
      Main site or place of performance:
      UNITED KINGDOM
             

      II.2.4) Description of the procurement: LOT 2 – Insurance Brokerage with Claims Handling and Associated Services LOT 2 is for Insurance Brokers and will cover: Claims Handling This is a provision for compensation claims handling and may include, but is not limited to: •Employers liability •Property loss and damage •Public liability •Third party vehicle claims •Uninsured loss recovery Associated Services may extend beyond the scope of the Services purchased and may include, but is not limited to: •End user support •Integration •Project management •Service desk •Training and consultancy

      II.2.5) Award criteria:
      Quality criterion - Name: Delivering the Framework Agreement / Weighting: 30
      Quality criterion - Name: Delivering the Service and Account Management / Weighting: 40
      Quality criterion - Name: Standards, Regulations and Policies / Weighting: 30
      Quality criterion - Name: Social Value / Weighting: 10
                  
      Cost criterion - Name: Price / Weighting: 0
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: Not Provided


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Open


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Notice number in the OJEU: 2023/S 000-033433
      
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: Y23069    
   Lot Number: 1    
   Title: Insurance Providers

   A contract/lot is awarded: No

   V.1) Information on non-award
      The contract/lot is not awarded
            Other reasons (discontinuation of procedure):
            Notice reference (year and document number): 2023 - 033433


Award Of Contract (No.2)

   Contract No: Not Provided    
   Lot Number: 2    
   Title: Insurance Brokers

   A contract/lot is awarded: No

   V.1) Information on non-award
      The contract/lot is not awarded
            Other reasons (discontinuation of procedure):
            Notice reference (year and document number): 2023 - 033433

Section VI: Complementary information

   VI.3) Additional information: To view this notice, please click here:
https://csg.delta-esourcing.com/delta/viewNotice.html?noticeId=838448562

   VI.4) Procedures for review

      VI.4.1) Review body
          Commercial Services Kent Limited
          1 Abbey Wood Road, Kings Hill, West Malling, ME19 4YT, United Kingdom
          Tel. +44 8081685808, Email: Tamara.Stevens@csltd.org.uk
          Internet address: www.commercialservices.org.uk

      VI.4.2) Body responsible for mediation procedures
          Commercial Services
          Procurement Services Group, 1 Abbey Wood Road, Kings Hill, West Malling, ME19 4YT, United Kingdom
          Tel. +44 8081685808, Email: Tamara.Stevens@csltd.org.uk

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Not Provided

      VI.4.4) Service from which information about the review procedure may be obtained
         Not Provided

   VI.5) Date of dispatch of this notice: 26/01/2024