University of Bath: Student Support Services “Be Well Talk Now”

  University of Bath is using Delta eSourcing to run this tender exercise

Notice Summary
Title: Student Support Services “Be Well Talk Now”
Notice type: Contract Notice
Authority: University of Bath
Nature of contract: Services
Procedure: Open
Short Description: The University of Bath has had a relationship with the current provider since 2019, providing a 24/7 telephone and live chat advice line for students, locally branded as ‘Be Well Talk Now’ (more information online: https://www.bath.ac.uk/campaigns/be-well-talk-now/). This arrangement is in need of review and this brief lists the requirements from a service to take effect from the beginning of the 24/25 academic year.
Published: 30/04/2024 14:08

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UK-UK-Bath: Counselling services.: Counselling services.
Section I: Contracting Authority
      I.1) Name and addresses
             University of Bath, United Kingdom
             University of Bath, Manvers Street, UK-Bath: Counselling services., BA2 7AY, United Kingdom
             Tel. +44 1225385634, Email: l.kilawee@bath.ac.uk
             Contact: Liam Kilawee
             Main Address: https://www.bath.ac.uk/legal-information/trading-with-the-university-of-bath/, Address of the buyer profile: https://www.bath.ac.uk/legal-information/trading-with-the-university-of-bath/
             NUTS Code: UKK12
      I.2) Joint procurement
      The contract involves joint procurement: Yes.
      In the case of joint procurement involving different countries, state applicable national procurement law: Not provided       
      The contract is awarded by a central purchasing body: No.
      I.3) Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.delta-esourcing.com/tenders/UK-UK-UK-Bath:-Counselling-services.:-Counselling-services./79739B2JP4
      Additional information can be obtained from: the abovementioned address
      Tenders or requests to participate must be sent to the abovementioned address       
      Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: Not provided
      I.4) Type of the contracting authority
            Body governed by public law
      I.5) Main activity
            Education

Section II: Object
II.1) Scope of the procurement
      II.1.1) Title: Student Support Services “Be Well Talk Now”       
      Reference Number: Not provided
      II.1.2) Main CPV Code:
      85312320 - Counselling services.

      II.1.3) Type of contract: SERVICES
      II.1.4) Short description: The University of Bath has had a relationship with the current provider since 2019, providing a 24/7 telephone and live chat advice line for students, locally branded as ‘Be Well Talk Now’ (more information online: https://www.bath.ac.uk/campaigns/be-well-talk-now/).
This arrangement is in need of review and this brief lists the requirements from a service to take effect from the beginning of the 24/25 academic year.       
      II.1.5) Estimated total value:
      Value excluding VAT: 120,000       
      Currency: GBP
      II.1.6) Information about lots:
      This contract is divided into lots: No       
   
II.2) Description
      
      II.2.2) Additional CPV codes:
      Not Provided       
      II.2.3) Place of performance:
      UKK12 Bath and North East Somerset, North Somerset and South Gloucestershire
      
      II.2.4) Description of procurement: To provide a 24/7 phone line for students to seek both in the moment Mental Health and Wellbeing Support as well as Generalist Advice
      II.2.5) Award criteria:
            Criteria below
            Quality criterion - Name: Service Provision (Quality) / Weighting: 80.00%
                        
            Cost criterion - Name: Service Fees and Associated Costs / Weighting: 20.00%
                              
      II.2.6) Estimated value:
      Value excluding VAT: 120,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 24       
      This contract is subject to renewal: No       
      Description of renewals: Not provided
      
      II.2.10) Information about variants:
      Variants will be accepted: Yes
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: Not provided       


Section III: Legal, Economic, Financial And Technical Information
   III.1) Conditions for participation
      III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
      List and brief description of conditions:          
      Not Provided       
      III.1.2) Economic and financial standing       
      List and brief description of selection criteria:       
      Not Provided    
      Minimum level(s) of standards possibly required (if applicable) :       
      Not Provided    
      III.1.3) Technical and professional ability
      List and brief description of selection criteria:       
      Not Provided      
      Minimum level(s) of standards possibly required (if applicable) :          
      Not Provided   
      III.1.5) Information about reserved contracts (if applicable)   
      The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No       
      The execution of the contract is restricted to the framework of sheltered employment programmes: No    
      
   III.2) Conditions related to the contract
      III.2.1) Information about a particular profession    
      Reference to the relevant law, regulation or administrative provision:          
      Not Provided    
      III.2.2) Contract performance conditions          
      Not Provided          
      III.2.3) Information about staff responsible for the performance of the contract
      Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: No

Section IV: Procedure
   IV.1) Description OPEN
      IV.1.1) Type of procedure: Open   
   
   IV.1.3) Information about a framework agreement or a dynamic purchasing system    
         The procurement involves the establishment of a framework agreement - NO    
         In the case of framework agreements justification for any duration exceeding 4 years: Not Provided    
   
   
   IV.1.6) Information about electronic auction:
      An electronic auction will be used: No
      Additional information about electronic auction: Not provided
   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes       
   IV.2) Administrative information
      IV.2.1) Previous publication concerning this procedure:
         Notice number in the OJ S: Not provided       
      IV.2.2) Time limit for receipt of tenders or requests to participate
       Date: 04/06/2024 Time: 14:00
            
      IV.2.4) Languages in which tenders or requests to participate may be submitted: Estonian,       
      IV.2.6) Minimum time frame during which the tenderer must maintain the tender: Not Provided      
      IV.2.7) Conditions for opening of tenders:
         Date: 04/06/2024
         Time: 14:00
      

Section VI: Complementary Information
   VI.1) Information about recurrence
   This is a recurrent procurement: No    
   Estimated timing for further notices to be published: Not provided
   VI.2) Information about electronic workflows
   Electronic ordering will be used No       
   Electronic invoicing will be accepted No       
   Electronic payment will be used No       
   VI.3) Additional Information: For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-UK-Bath:-Counselling-services.:-Counselling-services./79739B2JP4

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/79739B2JP4
   VI.4) Procedures for review
   VI.4.1) Review body:
             University of Bath
       University of Bath, UK-Bath: Counselling services., BA2 7AY, United Kingdom
       Tel. +44 1225385634, Email: l.kilawee@bath.ac.uk
       Internet address: https://www.bath.ac.uk/legal-information/trading-with-the-university-of-bath/
   VI.4.2) Body responsible for mediation procedures:
Not provided
   VI.4.3) Review procedure
   Precise information on deadline(s) for review procedures:    
    Not Provided    
   VI.4.4) Service from which information about the lodging of appeals may be obtained:
Not provided
   VI.5) Date Of Dispatch Of This Notice: 30/04/2024

Annex A



   IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
      Purchased on behalf of other contracting authority details:
      1: Contracting Authority
       Student Support Services “Be Well Talk Now”
       Finance and Procurement, UK-Bath: Counselling services., BA11JW, United Kingdom
       Tel. +44 1225385634, Email: l.kilawee@bath.ac.uk
       Main Address: https://www.bath.ac.uk/legal-information/trading-with-the-university-of-bath/, Address of the buyer profile: https://www.bath.ac.uk/legal-information/trading-with-the-university-of-bath/
       NUTS Code: UKK12

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