Golden Lane Housing Limited: Repair, Maintenance and Associated Services

UK-Manchester: Repair and maintenance services.
Section I: Contracting Authority
      I.1) Name and addresses
             Golden Lane Housing Limited, 8734
             Parkway Four, Parkway Business Centre, Princess Road, Manchester, M14 7HR, United Kingdom
             Tel. +44 7721649628, Email: joanne.keating@glh.org.uk
             Contact: Joanne Keating
             Main Address: www.glh.org.uk
             NUTS Code: UK
      I.2) Joint procurement
      The contract involves joint procurement: No.
      In the case of joint procurement involving different countries, state applicable national procurement law: Not provided       
      The contract is awarded by a central purchasing body: No.
      I.3) Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.delta-sourcing.com/respond/PW7SX75W75
      Additional information can be obtained from: the abovementioned address
      Tenders or requests to participate must be sent to the abovementioned address       
      Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: Not provided
      I.4) Type of the contracting authority
            Body governed by public law
      I.5) Main activity
            Housing and community amenities

Section II: Object
II.1) Scope of the procurement
      II.1.1) Title: Repair, Maintenance and Associated Services       
      Reference Number: GLH0012
      II.1.2) Main CPV Code:
      50000000 - Repair and maintenance services.

      II.1.3) Type of contract: SERVICES
      II.1.4) Short description: Golden Lane Housing manages circa 1,429 homes (owned, managed and leasehold) across England, Wales and Northern Ireland. The typical services under this contract will be to deliver planned investment works, compliance programme and servicing, responsive repairs, void works, estate services and out of hours (OOH) call handling service.
The tender for repairs, maintenance and associated services is divided into four lots.
Lot 1 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 1
Lot 2 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 2
Lot 3 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 3
Lot 4 - Out of Hours (OOH) Call Handling Service (All Regions)
Geographic regions for Lots 1, 2 and 3 can be viewed; https://www.google.com/maps/d/u/1/edit?mid=1yOJMm_CjL4kDxXSURSOHdMuXwZMj1Pk&usp=sharing       
      II.1.5) Estimated total value:
      Value excluding VAT: 87,000,000       
      Currency: GBP
      II.1.6) Information about lots:
      This contract is divided into lots: Yes       
      Tenders may be submitted for: All lots
      Maximum number of lots that may be awarded to one tenderer: Not provided
      The contracting authority reserves the right to award contracts combining the following lots or groups of lots: Not provided

II.2) Description
II.2) Description Lot No. 1
      
      II.2.1) Title: Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 1       
      Lot No: 1       
      II.2.2) Additional CPV codes:
      50000000 - Repair and maintenance services.
      42500000 - Cooling and ventilation equipment.
      44100000 - Construction materials and associated items.
      44200000 - Structural products.
      44400000 - Miscellaneous fabricated products and related items.
      44600000 - Tanks, reservoirs and containers; central-heating radiators and boilers.
      45100000 - Site preparation work.
      45200000 - Works for complete or part construction and civil engineering work.
      45300000 - Building installation work.
      45400000 - Building completion work.
      50500000 - Repair and maintenance services for pumps, valves, taps and metal containers and machinery.
      50700000 - Repair and maintenance services of building installations.
      51100000 - Installation services of electrical and mechanical equipment.
      51300000 - Installation services of communications equipment.
      51700000 - Installation services of fire protection equipment.
      51800000 - Installation services of metal containers.
      71300000 - Engineering services.
      77200000 - Forestry services.
      77300000 - Horticultural services.
      90400000 - Sewage services.
      90600000 - Cleaning and sanitation services in urban or rural areas, and related services.
      90700000 - Environmental services.
      90900000 - Cleaning and sanitation services.
      92222000 - Closed circuit television services.
      
      II.2.3) Place of performance:
      UK UNITED KINGDOM
      
      II.2.4) Description of procurement: The typical activity under Lot 1 will be to deliver a planned and responsive property repairs, investment and management service to Golden Lane Housing property assets in Region 1, currently includes within it approx. 744 homes. This figure may increase during the life of the contract.

The primary workstreams to be delivered through this contract are:
•Planned Investment Works;
•Compliance Programme and Servicing;
•Responsive Repairs (24/7, 365 days a year basis);
•Void Works (to achieve a letting standard);
•Estate Services (including grounds maintenance, trees, window cleaning and communal cleaning).

The geographic region covered by Lot 1 is detailed within the tender documents.

Delta Access Code for Lot 1- https://www.delta-sourcing.com/respond/PW7SX75W75
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 38,000,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 60       
      This contract is subject to renewal: Yes       
      Description of renewals: Contract term of five years. Golden Lane Housing may extend the Contract following the Contract Period for two further periods of twenty four months up to a maximum of nine years in aggregate.
      II.2.9) Information about the limits on the number of candidates to be invited:
             Envisaged number of candidates: 5
            
      Objective criteria for choosing the limited number of candidates: Not provided
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/PW7SX75W75       
II.2) Description Lot No. 2
      
      II.2.1) Title: Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 2       
      Lot No: 2       
      II.2.2) Additional CPV codes:
      50000000 - Repair and maintenance services.
      42500000 - Cooling and ventilation equipment.
      44100000 - Construction materials and associated items.
      44200000 - Structural products.
      44400000 - Miscellaneous fabricated products and related items.
      44600000 - Tanks, reservoirs and containers; central-heating radiators and boilers.
      45100000 - Site preparation work.
      45200000 - Works for complete or part construction and civil engineering work.
      45300000 - Building installation work.
      45400000 - Building completion work.
      50500000 - Repair and maintenance services for pumps, valves, taps and metal containers and machinery.
      50700000 - Repair and maintenance services of building installations.
      51100000 - Installation services of electrical and mechanical equipment.
      51300000 - Installation services of communications equipment.
      51700000 - Installation services of fire protection equipment.
      51800000 - Installation services of metal containers.
      71300000 - Engineering services.
      77200000 - Forestry services.
      77300000 - Horticultural services.
      90400000 - Sewage services.
      90600000 - Cleaning and sanitation services in urban or rural areas, and related services.
      90700000 - Environmental services.
      90900000 - Cleaning and sanitation services.
      92222000 - Closed circuit television services.
      
      II.2.3) Place of performance:
      UK UNITED KINGDOM
      
      II.2.4) Description of procurement: The typical activity under Lot 2 will be to deliver a planned and responsive property repairs, investment and management service to Golden Lane Housing property assets in Region 2, currently includes within it approx. 383 homes. This figure may increase during the life of the contract.

The primary workstreams to be delivered through this contract are:
•Planned Investment Works;
•Compliance Programme and Servicing;
•Responsive Repairs (24/7, 365 days a year basis);
•Void Works (to achieve a letting standard);
•Estate Services (including grounds maintenance, trees, window cleaning and communal cleaning).

The geographic region covered by Lot 2 is detailed within the tender documents.

Delta Access Code for Lot 2 - https://www.delta-sourcing.com/respond/QUQ6U6F35U
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 24,000,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 60       
      This contract is subject to renewal: Yes       
      Description of renewals: Contract term of five years. Golden Lane Housing may extend the Contract following the Contract Period for two further periods of twenty four months up to a maximum of nine years in aggregate.
      II.2.9) Information about the limits on the number of candidates to be invited:
             Envisaged number of candidates: 5
            
      Objective criteria for choosing the limited number of candidates: Not provided
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: Not provided       
II.2) Description Lot No. 3
      
      II.2.1) Title: Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 3       
      Lot No: 3       
      II.2.2) Additional CPV codes:
      50000000 - Repair and maintenance services.
      42500000 - Cooling and ventilation equipment.
      44100000 - Construction materials and associated items.
      44200000 - Structural products.
      44400000 - Miscellaneous fabricated products and related items.
      44600000 - Tanks, reservoirs and containers; central-heating radiators and boilers.
      45100000 - Site preparation work.
      45200000 - Works for complete or part construction and civil engineering work.
      45300000 - Building installation work.
      45400000 - Building completion work.
      50500000 - Repair and maintenance services for pumps, valves, taps and metal containers and machinery.
      50700000 - Repair and maintenance services of building installations.
      51100000 - Installation services of electrical and mechanical equipment.
      51300000 - Installation services of communications equipment.
      51700000 - Installation services of fire protection equipment.
      51800000 - Installation services of metal containers.
      71300000 - Engineering services.
      77200000 - Forestry services.
      77300000 - Horticultural services.
      90400000 - Sewage services.
      90600000 - Cleaning and sanitation services in urban or rural areas, and related services.
      90700000 - Environmental services.
      90900000 - Cleaning and sanitation services.
      92222000 - Closed circuit television services.
      
      II.2.3) Place of performance:
      UK UNITED KINGDOM
      
      II.2.4) Description of procurement: The typical activity under Lot 3 will be to deliver a planned and responsive property repairs, investment and management service to Golden Lane Housing property assets in Region 3, currently includes within it approx. 302 homes. This figure may increase during the life of the contract.

The primary workstreams to be delivered through this contract are:
•Planned Investment Works;
•Compliance Programme and Servicing;
•Responsive Repairs (24/7, 365 days a year basis);
•Void Works (to achieve a letting standard);
•Estate Services (including grounds maintenance, trees, window cleaning and communal cleaning).

The geographic region covered by Lot 3 is detailed within the tender documents.

Delta Access Code for Lot 3 - https://www.delta-sourcing.com/respond/9334NSKSXF
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 24,000,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 60       
      This contract is subject to renewal: Yes       
      Description of renewals: Contract term of five years. Golden Lane Housing may extend the Contract following the Contract Period for two further periods of twenty four months up to a maximum of nine years in aggregate.
      II.2.9) Information about the limits on the number of candidates to be invited:
             Envisaged number of candidates: 5
            
      Objective criteria for choosing the limited number of candidates: Not provided
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: Not provided       
II.2) Description Lot No. 4
      
      II.2.1) Title: Out of Hours (OOH) Call Handling Service (All Regions)       
      Lot No: 4       
      II.2.2) Additional CPV codes:
      50000000 - Repair and maintenance services.
      79500000 - Office-support services.
      
      II.2.3) Place of performance:
      UK UNITED KINGDOM
      
      II.2.4) Description of procurement: The typical activity under Lot 4 will be to deliver an Out of Hours (OOH) Call Handling Service for Golden Lane Housing tenants, tenant support workers and/or their families to report emergency and appointable repairs outside of normal working hours (including evenings, weekends and bank holidays) as detailed in the tender documents. This service will include the keeping and maintenance of out of hours records, and the communication of out of hours jobs that require attendance by the third-party Responsive Repairs Contractor.

Delta Access Code for Lot 4 - https://www.delta-sourcing.com/respond/4KV244R5X8
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 1,000,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 60       
      This contract is subject to renewal: Yes       
      Description of renewals: Contract term of five years. Golden Lane Housing may extend the Contract following the Contract Period for two further periods of twenty four months up to a maximum of nine years in aggregate.
      II.2.9) Information about the limits on the number of candidates to be invited:
             Envisaged number of candidates: 5
            
      Objective criteria for choosing the limited number of candidates: Not provided
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: Not provided       


Section III: Legal, Economic, Financial And Technical Information
   III.1) Conditions for participation
      III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
      List and brief description of conditions:          
      Not Provided       
      III.1.2) Economic and financial standing          
      Selection criteria as stated in the procurement documents       
      List and brief description of selection criteria:       
      Not Provided    
      Minimum level(s) of standards possibly required (if applicable) :       
      Not Provided    
      III.1.3) Technical and professional ability    
      Selection criteria as stated in the procurement documents
      List and brief description of selection criteria:       
      Not Provided      
      Minimum level(s) of standards possibly required (if applicable) :          
      Not Provided   
      III.1.5) Information about reserved contracts (if applicable)   
      The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No       
      The execution of the contract is restricted to the framework of sheltered employment programmes: No    
      
   III.2) Conditions related to the contract
      III.2.1) Information about a particular profession    
      Reference to the relevant law, regulation or administrative provision:          
      Not Provided    
      III.2.2) Contract performance conditions          
      Not Provided          
      III.2.3) Information about staff responsible for the performance of the contract
      Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: No

Section IV: Procedure
   IV.1) Description RESTRICTED
      IV.1.1) Type of procedure: Restricted   
   
   IV.1.3) Information about a framework agreement or a dynamic purchasing system    
         The procurement involves the establishment of a framework agreement - NO        
         The procurement involves the setting up of a dynamic purchasing system - NO    
         In the case of framework agreements justification for any duration exceeding 4 years: Not Provided    
   
   
   IV.1.6) Information about electronic auction:
      An electronic auction will be used: No
      Additional information about electronic auction: Not provided
   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: No       
   IV.2) Administrative information
      IV.2.1) Previous publication concerning this procedure:
         Notice number in the OJ S: Not provided       
      IV.2.2) Time limit for receipt of tenders or requests to participate
       Date: 28/06/2024 Time: 14:00
      IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates: 29/07/2024       
      IV.2.4) Languages in which tenders or requests to participate may be submitted: English,       
      IV.2.6) Minimum time frame during which the tenderer must maintain the tender:
         Duration in month(s): 6
      
      

Section VI: Complementary Information
   VI.1) Information about recurrence
   This is a recurrent procurement: No    
   Estimated timing for further notices to be published: Not provided
   VI.2) Information about electronic workflows
   Electronic ordering will be used Yes       
   Electronic invoicing will be accepted Yes       
   Electronic payment will be used Yes       
   VI.3) Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Repair-and-maintenance-services./PW7SX75W75

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/PW7SX75W75
   VI.4) Procedures for review
   VI.4.1) Review body:
             High Court of England and Wales
       The Strand, London, WC2A 2LL, United Kingdom
   VI.4.2) Body responsible for mediation procedures:
Not provided
   VI.4.3) Review procedure
   Precise information on deadline(s) for review procedures:    
    Not Provided    
   VI.4.4) Service from which information about the lodging of appeals may be obtained:
Not provided
   VI.5) Date Of Dispatch Of This Notice: 20/05/2024

Annex A