Clarion Housing Group: Flexible Benefits Platform

UK-London: Software package and information systems.
Section I: Contracting Authority
      I.1) Name and addresses
             Clarion Housing Group, United Kingdom
             https://www.clarionhg.com/about/tender-opportunities/, London, SE1 2DA, United Kingdom
             Tel. +44 2083138195, Email: samantha.adeeko@clarionhg.com
             Contact: Samantha Adeeko
             Main Address: https://www.clarionhg.com/about/tender-opportunities/, Address of the buyer profile: https://www.clarionhg.com/about/tender-opportunities/
             NUTS Code: UK
      I.2) Joint procurement
      The contract involves joint procurement: No.
      In the case of joint procurement involving different countries, state applicable national procurement law: Not provided       
      The contract is awarded by a central purchasing body: No.
      I.3) Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Software-package-and-information-systems./G9923U87RQ
      Additional information can be obtained from: the abovementioned address
      Tenders or requests to participate must be sent electronically via https://www.delta-esourcing.com to the abovementioned address       
      Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: Not provided
      I.4) Type of the contracting authority
            Regional or local authority
      I.5) Main activity
            Housing and community amenities

Section II: Object
II.1) Scope of the procurement
      II.1.1) Title: Flexible Benefits Platform       
      Reference Number: G9923U87RQ
      II.1.2) Main CPV Code:
      48000000 - Software package and information systems.

      II.1.3) Type of contract: SUPPLIES
      II.1.4) Short description: Clarion seeks an employee benefit platform that will:

•Allow employees to select flexible benefits on joining Clarion and reselect annually during an enrolment window.
•Provide an excellent customer experience by being clear and easy to navigate.
•Display a Total Reward Statement for employees.
•Accept prescribed employee data on a monthly basis and provide accurate output files in accordance with Clarion’s requirements which accurately reflect employee benefit selections.
•Provide timely, accurate and useful MI data.


Outcomes
•The service provided allows Clarion to maintain and enhance the positive reputation associated with the Additions Brand.
•Increased benefit uptake levels and scheme engagement with the Additions scheme across the Clarion staff population.
•The functionality available on the existing flexible benefit platforms is maintained or enhanced through future developments.       
      II.1.5) Estimated total value:
      Value excluding VAT: 391,000       
      Currency: GBP
      II.1.6) Information about lots:
      This contract is divided into lots: No       
   
II.2) Description
      
      II.2.2) Additional CPV codes:
      48000000 - Software package and information systems.
      
      II.2.3) Place of performance:
      UKI LONDON
      
      II.2.4) Description of procurement: Clarion seeks an employee benefit platform that will:

•Allow employees to select flexible benefits on joining Clarion and reselect annually during an enrolment window.
•Provide an excellent customer experience by being clear and easy to navigate.
•Display a Total Reward Statement for employees.
•Accept prescribed employee data on a monthly basis and provide accurate output files in accordance with Clarion’s requirements which accurately reflect employee benefit selections.
•Provide timely, accurate and useful MI data.


Outcomes
•The service provided allows Clarion to maintain and enhance the positive reputation associated with the Additions Brand.
•Increased benefit uptake levels and scheme engagement with the Additions scheme across the Clarion staff population.
•The functionality available on the existing flexible benefit platforms is maintained or enhanced through future developments.


The flexible benefit platform will need to provide the following for employees:
•Employees can view their current benefit selections and the benefits available for them to select during enrolment windows.
•The cost to the employee of the benefits they select is accurate and clear, this should include tax and NI implications.
•The submission of their benefit choices is a simple and clear process.
•The password reset process is quick and simple.

To enable the Reward Team to answer staff queries access to the administrative side of the site will be required. The ‘back office’ functionality should also be user friendly and clear.

Functionality
The flexible benefit platform will need to allow for the following requirements:
•Allow staff to view and select the following benefits: dental insurance, health cash plan, health screening, healthcare assistance, life assurance and critical illness for employee and partner, financial coaching, financial review, will writing service, pension (both DC with various entitlements and DB), cycle to work, gym, restaurant card and travel insurance.
•Display information on all benefits, including links to documents and websites and information videos which can be hosted by the provider.
•Allow staff to access the site on mobile devices (tablet and/or mobile phone).
•Allow customisation of the site, at a minimum to reflect the Additions brand.
•Allow the award of a ‘flex pot’ of a specified amount.
•Allow Clarion to operate monthly new starter windows, an annual enrolment window and the potential for a mid year window or anytime benefit enrolment.
•Allow staff to view selected benefits depending on the event open to them.
•Allow for benefit roll over to be selected by benefit.
•Operate single sign on for links to a retail discount site and potentially Gymflex and cycle to work site.
•Ability to support ongoing promotion of Additions365 offer
      II.2.5) Award criteria:
            Price is not the only award criterion and all criteria are stated only in the procurement documents            
      II.2.6) Estimated value:
      Value excluding VAT: 391,000       
      Currency: GBP       
      II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
      Duration in months: 48       
      This contract is subject to renewal: No       
      Description of renewals: Not provided
      
      II.2.10) Information about variants:
      Variants will be accepted: No
      II.2.11) Information about options:
      Options:       No             
      Description of options: Not provided
      II.2.12) Information about electronic catalogues:
      Tenders must be presented in the form of electronic catalogues or include an electronic catalogue: No
      II.2.13) Information about European Union funds:
      The procurement is related to a project and/or programme financed by European Union funds: No       
      Identification of the project: Not provided             
      II.2.14) Additional information: Not provided       


Section III: Legal, Economic, Financial And Technical Information
   III.1) Conditions for participation
      III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
      List and brief description of conditions:          
      Not Provided       
      III.1.2) Economic and financial standing       
      List and brief description of selection criteria:
      As per Tender documents    
      Minimum level(s) of standards possibly required (if applicable) :       
      Not Provided    
      III.1.3) Technical and professional ability
      List and brief description of selection criteria:       
      As per Tender documents    
      Minimum level(s) of standards possibly required (if applicable) :          
      Not Provided   
      III.1.5) Information about reserved contracts (if applicable)   
      The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons: No       
      The execution of the contract is restricted to the framework of sheltered employment programmes: No    
      
   III.2) Conditions related to the contract
         
      III.2.2) Contract performance conditions       
      As per Tender documents          
      III.2.3) Information about staff responsible for the performance of the contract
      Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract: No

Section IV: Procedure
   IV.1) Description OPEN
      IV.1.1) Type of procedure: Open   
   
   IV.1.3) Information about a framework agreement or a dynamic purchasing system    
         The procurement involves the establishment of a framework agreement - NO    
         In the case of framework agreements justification for any duration exceeding 4 years: Not Provided    
   
   
   IV.1.6) Information about electronic auction:
      An electronic auction will be used: No
      Additional information about electronic auction: Not provided
   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: No       
   IV.2) Administrative information
      IV.2.1) Previous publication concerning this procedure:
         Notice number in the OJ S: Not provided       
      IV.2.2) Time limit for receipt of tenders or requests to participate
       Date: 08/10/2020 Time: 12:00
            
      IV.2.4) Languages in which tenders or requests to participate may be submitted: English,       
      IV.2.6) Minimum time frame during which the tenderer must maintain the tender:
         Duration in month(s): 3
      
      IV.2.7) Conditions for opening of tenders:
         Date: 08/10/2020
         Time: 12:00
         Place:
         6 More London Place
      

Section VI: Complementary Information
   VI.1) Information about recurrence
   This is a recurrent procurement: No    
   Estimated timing for further notices to be published: Not provided
   VI.2) Information about electronic workflows
   Electronic ordering will be used No       
   Electronic invoicing will be accepted Yes       
   Electronic payment will be used Yes       
   VI.3) Additional Information: For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Software-package-and-information-systems./G9923U87RQ

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/G9923U87RQ
   VI.4) Procedures for review
   VI.4.1) Review body:
             The Royal Courts of Justice
       https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice, London, WC2 2LL, United Kingdom
       Tel. +44 2079476000, Email: samantha.adeeko@clarionhg.com
       Internet address: https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice
   VI.4.2) Body responsible for mediation procedures:
             The Royal Courts of Justice
          https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice, London, WC2 2LL, United Kingdom
          Tel. +44 2079476000, Email: samantha.adeeko@clarionhg.com
          Internet address: https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice
   VI.4.3) Review procedure
   Precise information on deadline(s) for review procedures:    
    Not Provided    
   VI.4.4) Service from which information about the lodging of appeals may be obtained:
          The Royal Courts of Justice
       https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice, London, WC2 2LL, United Kingdom
       Tel. +44 2079476000, Email: samantha.adeeko@clarionhg.com
       Internet address: https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice
   VI.5) Date Of Dispatch Of This Notice: 08/09/2020

Annex A