Registering as a supplier will give you access to Response Manager and Profile Manager:

Response Manager allows you to view, manage and track your responses to SQ’s, ITTs, RFQs and Call Offs.

Profile Manager allows you to view, edit and publish your organisation’s Supplier Profile. Buyers can search SID for profiles and invite suppliers to join their supplier lists, participate in a tender exercise or request for quotation or contact suppliers as part of any market-scoping exercise.  

Your username is the email address you registered with. If you are unable to log in with the
password you have, click Reset Password below the log in area and follow the steps shown.

You should have received an email from the buyer detailing the steps to follow. If you have not
received the email, log in to your account and click ‘Response Manager’. This should list any invites
you have received and you can accept or decline the opportunity.

If you are unable to find the opportunity you’ve been invited to you may be logging in with different
registered details to those that the buyer holds. If this is the case, log in with the email address the
invite was originally sent to. Alternatively, you can contact the buyer directly and ensure they amend
the details to match your log in credentials.

To ensure the Buyer can see your response, you must have completed and submitted your response
by the deadline date/time. You can check if your response has been submitted successfully within
the ‘Responses’ section of Response Manager where it will show the current status. The entire
response journey is detailed within the Response Manager Quick Start Guide available online.

You can edit your response within ‘Stage Two: Prepare Response’ but you need to withdraw it first.
Once you’ve edited your response, click ‘Proceed to Stage Three’ where you can resubmit your
response.
To withdraw your response, providing that the deadline date has not passed, log in to your account,
click ‘Response Manager’ and select the relevant opportunity. Within ‘Stage Three: Submit
Response’ click on ‘Withdraw Response’.

An access code is a unique code applied to any tender opportunity and is normally added to the published notice to allow suppliers to respond.

CPV (Common Procurement Vocabulary) codes have been specially developed by the EU for public
sector procurement. Buyers use CPV codes to classify their contracts by applying a code and
description for the items they wish to procure. Suppliers can add CPV codes to their Supplier Profile
to assist in the matching of contract opportunities. To help you, we have provided an easy online
search where you can type in a word or word stem (eg ‘computers’ or ‘comp’) which will return
matching CPV codes.

The main contract types used within public procurement are:
Find a Tender Service (FTS) (High Value): Prior Information Notice (PIN); Contract Notice; VEAT (Voluntary ‘Ex Ante’ Transparency) notice; Contract Award; and Contract Addendum.

Non FTS (Low Value): Competitive Contract Notice; Competitive Contract Award; and Competitive Contract Addendum.

If you have any question about documentation or specification, you will need to access the relevant SQ or Tenderbox and click on ‘Message Centre”, which will allow you to send a message to the buyer.

An activity log containing all actions, which are date and time stamped, can be viewed or
downloaded from Delta eSourcing.

The advantage of Select Certify is that the information you complete is certified by you. This
allows you to tailor your profile with keywords and CPV codes which specifically highlight the
goods, works and/or services your company provide. Buyers can easily find your company through
the Supplier Information Database (SID) and this can improve your chances of being selected to
take part in a tender exercise.

Select Accredit is a third-party certification service which demonstrates to public sector buyers that
you have achieved a recognised public sector standard.

A Supplier List is a tool that allows buyers to catalogue suppliers by lists of specific categories or as a
generic list.

Quick Call is a feature where buyers can easily issue a call from an existing framework or request a
quote from selected suppliers in a contract list.

Yes. The character limits are 150 for small text fields and 3800 for large text fields.

Registering as a buyer will give you access to Tender Manager, DPS Manager, Workspace Manager, Contract Manager, Quick Calls and Supplier Manager:

Tender Manager allows you to manage a range of competitive exercises, including notice creation, RFQs, SQ’s, ITTs and mini-competitions.

DPS Manager allows you to manage a range of competitive exercises, including opportunity notice creation, request for quotes (RFQ), mini-competitions, open DPS, Questionnaire and end-to-end DPS exercises.

Workspace Manager allows access a range of tools to support collaborative procurement, including a good practice document library, shared workspaces and discussion forums.

Contract Manager allows the use the Contract Manager modules to monitor of all your organisation’s contracts and to run and manage call off competitions from your contracts.

Quick Call allows you to create a Quick Call and receive quotations quickly from suppliers via Contract Lists. Specifically, but not exclusively, for framework agreements.

Supplier Manager allows search, view and manage suppliers. You can also create supplier lists which will allow you to group and manage suppliers together.

One of the easiest ways to check why your SQ or Tenderbox won’t open is to check the status in the Overview area. This is located next to the name of your SQ or Tenderbox. If the status is Preliminary, this means you do not have a valid questionnaire or relevant opening and closing dates, which is required for the SQ or Tenderbox to open. If the status is Validated, this means you’ve done everything the system requires and you just need to wait for the opening date coming around.  If your SQ or Tenderbox shows as Open, this means suppliers will be able to gain access.  

You won’t have the option to publish if you are a Buyer Registered User or Buyer Auditor. Only Buyer
Administrators and Buyer Supervisors have this permission.

Delta eSourcing sends notices to Find a Tender Service (FTS) at certain times of the day, which are 9 AM, 12 PM, 2 PM, 4 PM and 7 PM, which means if you publish at 1 PM, you’ll notice will be sent to FTS at 2 PM. Notices sent after 7 PM will be sent at the next available time, which would be 9 AM.

Delta eSourcing sends notices to Contracts Finder immediately, therefore you will be able to search and view your notice on Contracts Finder almost immediately after submitting this for publication.

Yes – opening dates can be amended until the opportunity is open, after that, you can only amend the closing date. we suggest you notify the suppliers of any change using a topic message in the message centre.

Tender Manager allows you to manage a range of competitive exercises, including notice creation, SQs, Tenderboxes (ITT, RFQ, General Exchange) It can be used to run the following competitive procedures:
• RFQs
• SQ (two-stage)
• ITTs (two-stage)
• Open Tender (one-stage)

Manager allows you to run a Dynamic Purchasing System, open for multiple years where you advertise a notice, suppliers submit a response to the DPS SQ Questionnaire to become an approved supplier. While the DPS SQ Questionnaire is open you can evaluate responses and approve suppliers. Then invite the qualified suppliers to the mini-competitions as and when they are run. It can be used to run the
following competitive procedures:
• Questionnaires
• Mini-competitions

Find a Tender Service templates (high-value) will be advertised on Find a Tender Service (FTS), BiP Solutions’ business intelligence and contract information services and Contracts Finder if you select to send to CF (note the tickbox for this defaults to send to CF) Non-FTS template (low-value) will be advertised on BiP Solutions’ business intelligence and contract information services and Contracts Finder.

A Collaboration is when more than one buyer, from within one or several organisations, runs a procurement exercise as one entity. This helps to achieve better value and streamlined processes through collaborative procurement.

To invite a user in to a Collaboration, the user needs to be registered on Delta eSourcing; non-users
cannot be added until they register as a buyer. Once registered, Click Collaboration Manager and
then select the appropriate Collaboration. Within the Collaboration, click Invite. Follow the online
instructions adding the users email address, selecting their role within the Collaboration and also
select the appropriate Collaboration.

User roles are privileges assigned to designated members of your organisation. There are four
different user roles:

Buyer Administrator has access to all assets in the organisation and can manage users.

Buyer Supervisor can create, edit and publish assets across their organisation.

Buyer Registered User can create and edit their own assets, however, cannot submit notices for publication.

Buyer Auditor can view assets in a read-only manner.

Buyer Evaluator can only view assets to which they have been assigned as an evaluator. They will only be able to evaluate what they have been assigned. The remainder of the details on the tender are read-only

To add users in to your organisation, you must be a Buyer Administrator. While logged in, click on the following: Click on your name top right → Organisation Settings → Users (tab) → Invite New Users. Follow the online instructions of adding the new users email address, selecting their role and which department you wish to add them into.

An activity log containing all actions, which are date and time stamped, can be viewed or
downloaded from Delta eSourcing.

The maximum file size you can upload is 200MBMB per document. There is no limit on the number of documents you can upload.

Note: The message centre is limited to 5MB per document. The message centre will allow you to upload 3 documents per message.

When completing your response or updating your profile, click on ‘Save’ regularly. The
service has a timeout facility of 20 minutes for security purposes.

This is a system notification that will occur if you try and log in to your account while already
logged in on another device.

To ensure that your Delta eSourcing emails are successfully delivered to your inbox, please add helpdesk@delta-esourcing.com to your address safe sender/whitelist. Please also ensure you add noreply@delta-esourcing.com.

Online user guides can be found when logged in by following these steps: Click on your name top right → Click Help.

If you still have any unanswered questions, please use the Contact Us form or the Live Chat function to submit a query directly to the Helpdesk.