York St John University has published this notice through Delta eSourcing
| Notice Summary |
|---|
| Title: | GB-YORK: Customer Relationship Management (CRM) Services ITT |
| Notice type: | Competitive Contract Notice |
| Authority: | York St John University |
| Nature of contract: | Not applicable |
| Procedure: | Not applicable |
| Short Description: | The University requires the delivery of additional functionality on our existing Dynamics CRM platform. Existing user stories need to be delivered as well as analysis to discover new user stories and use cases. Our aim is to produce a minimum viable product (MPV) to support business processes. It should be noted that this work has already been started on delivery of several requirements, work is also required for completion of those already started. |
| Published: | 14/05/2024 14:40 |
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1. Title: GB-YORK: Customer Relationship Management (CRM) Services ITT
2. Awarding Authority:
York St John University
Finance Department, Lord Mayor's Walk, York, YO31 7EX, United Kingdom
Tel. 01904 876611, Email: procurement@yorksj.ac.uk, URL: www.yorksj.ac.uk
Contact: Victoria Betts, Attn: Supply Chain Manager
3. Contract Type: Services
Sub Type: Computer and related services.
4. Description: Customer Relation Management software development services. The University requires the delivery of additional functionality on our existing Dynamics CRM platform. Existing user stories need to be delivered as well as analysis to discover new user stories and use cases. Our aim is to produce a minimum viable product (MPV) to support business processes. It should be noted that this work has already been started on delivery of several requirements, work is also required for completion of those already started.
5. CPV Codes:
72212445 - Customer Relation Management software development services.
6. NUTS Codes :
UKE21 - York
7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: York,
8. Reference Attributed by the Awarding Authority:
9. Estimated Value of Requirement: Category J: 25K to 50K
Currency: GBP
10. Deadline for Expression of Interest: 29/05/2024 15:00:00
11. Address to which they must be sent:
Not Provided
12. Other Information:
Other Information: To view this notice, please click here:
https://neupc.delta-esourcing.com/delta/viewNotice.html?noticeId=861892994
TKR-2024514-PRO-26036276
Suitable for VCO: No
Procedure Type:OPEN
Period of Work Start date: 01/07/2024
Period of Work End date: 31/10/2024
Is this a Framework Agreement?: no
View any Notice Addenda
Competitive Contract Notice Addendum
Associated Parent Notice
CompetitiveContractNotice - GB-YORK: Customer Relationship Management (CRM) Services ITT
1. Title: GB-YORK: Customer Relationship Management (CRM) Services ITT
2. Awarding Authority:
York St John University
Finance Department, Lord Mayor's Walk, York, YO31 7EX, United Kingdom
Tel. 01904 876611, Email: procurement@yorksj.ac.uk, URL: www.yorksj.ac.uk
Contact: Victoria Betts, Attn: Supply Chain Manager
Sub Type: Computer and related services.
4. Description: Customer Relation Management software development services. The University requires the delivery of additional functionality on our existing Dynamics CRM platform. Existing user stories need to be delivered as well as analysis to discover new user stories and use cases. Our aim is to produce a minimum viable product (MPV) to support business processes. It should be noted that this work has already been started on delivery of several requirements, work is also required for completion of those already started.
5. CPV Codes:
72212445 - Customer Relation Management software development services.
6. NUTS Codes :
UKE21 - York
7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: York,
8. Reference Attributed by the Awarding Authority:
9. Estimated Value of Requirement: Category J: 25K to 50K
Currency: GBP
10. Deadline for Expression of Interest: 29/05/2024 15:00:00
11. Address to which they must be sent:
Not Provided
12. Other Information:
Other Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://neupc.delta-esourcing.com/delta/viewNotice.html?noticeId=862318180
13. Description of Amendment / Addition: The original draft of this notice erroneously stated that this work was not suitable for Small to Medium-sized Enterprises (SMEs). To clarify, this work would indeed be suitable for SMEs, and their participation in this exercise is welcomed. TKR-2024515-PRO-26055188
Suitable for VCO: No
Procedure Type:OPEN
Period of Work Start date: 01/07/2024
Period of Work End date: 31/10/2024
Complementary Information
Funding:
Is this a Framework Agreement?: no
GB-YORK: Customer Relationship Management (CRM) Services ITT
Competitive Contract Notice Addendum
Associated Parent Notice
CompetitiveContractNoticeAddendum - GB-YORK: Customer Relationship Management (CRM) Services ITT
1. Title: GB-YORK: Customer Relationship Management (CRM) Services ITT
2. Awarding Authority:
York St John University
Finance Department, Lord Mayor's Walk, York, YO31 7EX, United Kingdom
Tel. 01904 876611, Email: procurement@yorksj.ac.uk, URL: www.yorksj.ac.uk
Contact: Victoria Betts, Attn: Supply Chain Manager
Sub Type: Computer and related services.
4. Description: Customer Relation Management software development services. York St John requires an attentive and knowledgeable partner with broad and deep experience in the support, maintenance and development of Microsoft Dynamics 365 and associated Microsoft Technologies to offer expertise to its in-house ITS (Innovation and Technology Services) team across specific, key activities. Providing technical and IT systems support to university departments and users as it grows it's in house expertise.
5. CPV Codes:
72212445 - Customer Relation Management software development services.
6. NUTS Codes :
UKE21 - York
7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: York,
8. Reference Attributed by the Awarding Authority:
9. Estimated Value of Requirement: Category J: 25K to 50K
Currency: GBP
10. Deadline for Expression of Interest: 29/05/2024 15:00:00
11. Address to which they must be sent:
Not Provided
12. Other Information:
Other Information: To view this notice, please click here:
https://neupc.delta-esourcing.com/delta/viewNotice.html?noticeId=862320836
13. Description of Amendment / Addition: Typographical errors in the description field have been corrected. TKR-2024515-PRO-26055448
Suitable for VCO: No
Procedure Type:OPEN
Period of Work Start date: 01/07/2024
Period of Work End date: 31/10/2024
Complementary Information
Funding:
Is this a Framework Agreement?: no
GB-YORK: Customer Relationship Management (CRM Support) Services ITT
Competitive Contract Notice Addendum
Associated Parent Notice
CompetitiveContractNoticeAddendum - GB-YORK: Customer Relationship Management (CRM) Services ITT
1. Title: GB-YORK: Customer Relationship Management (CRM Support) Services ITT
2. Awarding Authority:
York St John University
Finance Department, Lord Mayor's Walk, York, YO31 7EX, United Kingdom
Tel. 01904 876611, Email: procurement@yorksj.ac.uk, URL: www.yorksj.ac.uk
Contact: Victoria Betts, Attn: Supply Chain Manager
Sub Type: Computer and related services.
4. Description: Customer Relation Management software development services. York St John requires an attentive and knowledgeable partner with broad and deep experience in the support, maintenance and development of Microsoft Dynamics 365 and associated Microsoft Technologies to offer expertise to its in-house ITS (Innovation and Technology Services) team across specific, key activities. Providing technical and IT systems support to university departments and users as it grows it's in house expertise.
5. CPV Codes:
72212445 - Customer Relation Management software development services.
6. NUTS Codes :
UKE21 - York
7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: York,
8. Reference Attributed by the Awarding Authority:
9. Estimated Value of Requirement: Category J: 25K to 50K
Currency: GBP
10. Deadline for Expression of Interest: 29/05/2024 15:00:00
11. Address to which they must be sent:
Not Provided
12. Other Information:
Other Information: To view this notice, please click here:
https://neupc.delta-esourcing.com/delta/viewNotice.html?noticeId=862834549
13. Description of Amendment / Addition: Typographical error in title of tender. Error corrected. TKR-2024517-PRO-26081433
Suitable for VCO: No
Procedure Type:OPEN
Period of Work Start date: 01/07/2024
Period of Work End date: 31/10/2024
Complementary Information
Funding:
Is this a Framework Agreement?: no